Support

We're here to help. The fastest way to reach us is by email — a real person will read it and get back to you.

Email us at info@irishyank.com. We aim to reply within two business days.

Common questions

I didn't receive my welcome email.

Check your spam or junk folder — it sometimes lands there. If it still hasn't arrived, email us and we'll resend it.

I've forgotten my password.

Tap “Forgot password?” on the sign-in screen and we'll email you a reset code.

How do I cancel my membership?

You can cancel at any time. Your access continues until the end of the period you've already paid for.

How do I delete my account?

Open the app, go to Profile settings, and choose to delete your account. This permanently removes your data and cannot be undone.

I'm having trouble with a video.

Close the app fully and reopen it, then try again. If it persists, email us with the class name and your device model.

For more on how we handle your information and the rules of membership, see our Privacy Policy and Terms of Service.